Hi,
I have waited until the 1.4 update so that the Speaker would be activated. This now works very well for the phone and media playback, but I cannot find a way to enable sound notifications (the vibration is so low as to be almost not present). I asked ASUS technical support and got this reply:
"My name is Matthew and I will try my best to assist you issue.
Please feel free to rate our service according to the solution provided in the questionnaire that will be sent to you shortly after our reply to your inquiry.
Concerning your message about the ASUS Zenwatch 2 (WI501Q):
In this case what I can recommend is that you check the top swipe menu in Intreruptions, if it has the intreruptions stopped or if you can activate them, also to check the settings of the device to check if you can activate audible allerts. Also to check in the manual of the phone for more help with teh settings of the Zebwatch."
This was not much help, so when I asked for clarification, got this even more useless response:
"In this case if you are no longer able to find this setting and there is no option for the allerts, it is likely that the Android update disabled this option. Unfortunately there is no option of rolling back the Android updates from you Zenwatch."
They have no responded further.
Can anyone help with this as I could easily have missed a setting?
Thanks, Richard
I have waited until the 1.4 update so that the Speaker would be activated. This now works very well for the phone and media playback, but I cannot find a way to enable sound notifications (the vibration is so low as to be almost not present). I asked ASUS technical support and got this reply:
"My name is Matthew and I will try my best to assist you issue.
Please feel free to rate our service according to the solution provided in the questionnaire that will be sent to you shortly after our reply to your inquiry.
Concerning your message about the ASUS Zenwatch 2 (WI501Q):
In this case what I can recommend is that you check the top swipe menu in Intreruptions, if it has the intreruptions stopped or if you can activate them, also to check the settings of the device to check if you can activate audible allerts. Also to check in the manual of the phone for more help with teh settings of the Zebwatch."
This was not much help, so when I asked for clarification, got this even more useless response:
"In this case if you are no longer able to find this setting and there is no option for the allerts, it is likely that the Android update disabled this option. Unfortunately there is no option of rolling back the Android updates from you Zenwatch."
They have no responded further.
Can anyone help with this as I could easily have missed a setting?
Thanks, Richard
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